Question 1

What is Reework?

Accepted Answer

Reework is an integrated mind and body digital platform that connects qualified dietitians with clients, helping them achieve their health goals through personalized nutrition and lifestyle plans.

Question 2

Who is a ReeWorker?

Accepted Answer

A ReeWorker is an individual using Reework to achieve health goals through personalized guidance from qualified dietitians on an integrated digital platform.

Question 3

Who is a ReeCoach?

Accepted Answer

A qualified dietitian leveraging Reework to deliver personalized nutrition plans and support, guiding Reeworkers towards sustainable health outcomes.

Question 4

Who can become a ReeCoach?

Accepted Answer

Any professional qualified Dietitian/Clinical Nutritionist with formal education and experience in Nutrition and Dietetics can become a ReeCoach.

Question 5

How do I create an account on Reework?

Accepted Answer

Download Reework from the Apple Store or Google Play Store. Click Sign Up on the welcome screen, fill basic information, choose your subscription plan, complete your questionnaire, and start exploring app features.

Question 6

What devices are compatible with Reework?

Accepted Answer

Reework is compatible with most iOS and Android devices. For iOS it requires version 12.0 or higher, and for Android it requires version 8.0 or higher.

Question 7

How do I log in to Reework after I've created an account?

Accepted Answer

Open the app and tap Log In. Enter your registered email/mobile number and password or OTP.

Question 8

What should I do if I forgot my password?

Accepted Answer

Tap the Forgot Password link on login, enter your registered email/mobile number, and follow the reset instructions sent to you.

Question 9

While trying to login, why am I asked for a password after I have entered an OTP?

Accepted Answer

For account safety, Reework may ask for password if OTP login wasn't used for a long time. This helps prevent unauthorized access in case a mobile number changes ownership.

Question 10

How can I change the Email or mobile number that I used to register with Reework?

Accepted Answer

Log in, open Profile from the homepage, tap Edit Profile, update your email/mobile number, and save.

Question 11

Why am I not receiving the verification email?

Accepted Answer

Verify your email/mobile number, check spam or junk folder, and ensure notification permissions are enabled. If still not received, resend the code or contact support.

Question 12

Can I have multiple accounts on one device?

Accepted Answer

No, you need to log out of one account before logging into another account.

Question 13

Why is my account locked?

Accepted Answer

Reework locks accounts for a specified period or permanently after too many failed login attempts. Reset your password or contact ReeCoach support through the Help & Support section.

Question 14

Do I need an internet connection to use the app?

Accepted Answer

Yes, an internet connection is required to use the app.

Question 15

What will happen after the plan is expired?

Accepted Answer

You will be notified before plan end. If not renewed, access is limited to features under the free plan.

Question 16

Can I change my ReeCoach?

Accepted Answer

Yes. Contact Reework support through the Help & Support section.

Question 17

Who should I contact if I have a query?

Accepted Answer

For any query or assistance, contact support@reework.in. The support team will help with app questions and issues.

Question 18

Is the Reework App secure?

Accepted Answer

Yes, Reework takes data privacy and security seriously and uses multiple measures to keep user data safe.

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